Posts Tagged ‘rude restaurant behavior’


November 20, 2010

Or am I asking too much for my night out?

I love hotspots with a great design. That’s my number 1 reason to go there. I’m not a food connaisseur. My taste is divided in two groups: 1: I like it, yes, give me more or 2: getverdemme (Dutch for disgusting). Usually my taste falls in category 1. I’m easy to please with food.

So when I visit a place which is a great hotspot and the food falls in category 1, is there something that could go wrong? Yes, it is! And that’s the people who work in the restaurants. I’m writing this letter, uh, blogpost to you:

You love working there don’t you? Otherwise you would choose to work in another restaurant? You love that people come to your restaurant because they love the interior and the food? Why is it that you don’t smile? Why is it that you are rude? If I want to make a picture of your restaurant because I want to put it on my blog, you say: sorry, can’t (Radijs Amsterdam, therefor not on my site) and If I ask you what the size of the croquettes are (in Friture Royale in Maastricht) you sigh before you ask me: you know the size of a croquette don’t you? (Yes, I know but if you serve 6 croquettes for 1 person as an amuse I’m quite wondering what the size is, because it’s not my hobby to eat 6 croquettes before the actual meal starts). You get it, Friture Royale is not on my site either.

And then today I visit my all time favorite restaurant in Rotterdam. I tell everyone who goes to Rotterdam: please take the effort to cross the river Maas and eat at Fabbrica. The pizza’s are great and the interior is fabulous! Unreal! Awesome! But then the personnel. Okay they were fully booked. That’s something that could happen (although half of the restaurant was still empty and we needed a quick bite). But we were really looking forward to a pizza the whole day so we decided to order them in. We took a seat at an empty table (the table where we usually sit when we wait for our take-away pizza). To get a dominant ‘please sit at that table’. So we moved to another empty table – there weren’t any people waiting and when we left the restaurant that table wasn’t booked. We waited for 20 minutes, didn’t get a drink. They didn’t even think of asking us for anything else. And they all had grumpy faces – like they were having their period and didn’t like working there at all.

So to you my dear people who work in restaurants, we, the people who like to go to your restaurant, love to get a bright, honest smile from you. A smile like you understand that we love your place. A smile like you want to give us the best night out. A smile like you care. A smile like you actually love your life. Please do. Please, please do.

Love, Pauline

And you? Let me know about your rude restaurant experience. About people who don’t smile. Because my frustration will be a bit temped down if I know you experience this too…

Photo from Some-ecards